Terms

Dinner, Bed and Breakfast terms include a three course dinner in our restaurant.

Children aged between 2 and 10 years sharing their parents’ room are charged at £25 per night, exclusive of dinner. Occupancy of the twin room attached to Room 3 is charged at £35 per person.

Dogs are welcome at The Masons, however they are not allowed in all of the bedrooms and we ask that you advise us when booking if your dog will be travelling with you. A charge of £5 per night is made for each dog. Food can be arranged at extra cost. We request that your dog not be left unattended in your room at any time. If damage is caused to bedroom fixtures and fittings, by your dog, the cost of refurbishment will be charged to your account.

All rooms at The Masons Arms are non smoking.

All rooms have ensuite bathroom, central heating, colour television, direct dial telephone and tea making facilities. All the luxury rooms have a shower and bath. All cottage rooms are in the garden overlooking the Inn.

At weekends the minimum booking is for two nights, we may relax this at our discretion.

Meals

Lunch from our extensive Bar Menu: 12 Midday – 2.00pm (Mon – Sat) 12 Midday – 2.15pm (Sun)

Evening Meals: 7.00pm – 9.00pm

Reservations

A reservation can only be considered to be confirmed and guaranteed:

1. Upon receipt of a letter of confirmation accompanied by the necessary deposit. OR

2. If the hotel has received a valid credit card number with supporting information to process a deposit or to act as a guarantee for bookings made at short notice. If time permits the Hotel will, normally, send a written letter of confirmation along with a receipt for the deposit paid.

Deposits

For a stay of 1-3 nights a deposit of £50 is required to secure all advance bookings. For a stay of 4 nights or more the deposit is £100. Deposits are only refundable at the absolute discretion of the hotel management and also if the hotel has been able to re-let the accommodation.

Payment of Accounts

Payment upon departure is accepted by either personal cheque with supporting Bankers Card, Cash, MasterCard, Visa, Maestro and Solo.

Cancellations

When a reservation is made both the guest and the hotel management enter into a legally binding contract. In the event of a booking being cancelled, particularly at short notice, the law provides for the hotel to render a cancellation charge, which will not be just for the deposit paid, and may be for a substantial sum. The usual formula for calculating a cancellation charge is the total value of the reservation less VAT multiplied by 66%. The deposit paid would then be deducted leaving a balance cost payable. Prior to this, however, hoteliers must try to minimise their loss by attempting to re-let the accommodation. We would therefore, as recommended and endorsed by the South West Tourist Board, politely draw your attention to consideration of Holiday Cancellation Insurance, details of which are available from the Hotel.

The Management reserves the right to alter these terms and prices at its absolute discretion without prior notice.